Learn From The Starbucks Experience
Apr 11th, 2007 by Doug
The other day I discovered a book written about The Starbucks Experience. There are five principles that transformed the company that can be beneficial to any church or ministry. They are:
Principle 1: Make It Your Own
Principle 2: Everything Matters
Principle 3: Surprise and Delight
Principle 4: Embrace Resistance
Principle 5: Leave Your Mark
How would you apply these principles to your situation (i.e. church, ministry or business)?
I have that book on my Wishlist and so your post has compelled me to go back and take a look at it.
How our church would apply these principles might be several fold – just thinking off the cuff.
1. Make it our own, is know our unique target audience. We need to exegete our community and be intentional of doing ministry that is relevant to our context. Too often a church sees the next great thing and simply wants to plug it into their context without taking the time to contextualize it.
2. Everything matters, is about excellence for our church. We need to not ignore the details. The little stuff matters as well.
3. Principle 3 is like our motto with our first impressions team, we call it the “Wow” factor. We focus on the first ten minutes of the a guests experience at Big Creek and make it worth remembering.
4. Embrace Resistance…I guess I would process that as being willing to have holy discomfort. As a church we need to be constantly moving forward and never being complacent.
5 Leaving our Mark – At Big Creek Church we want to see lives transformed by the power of the Gospel. That is all about leaving a mark. We don’t want to simply play church – we want God to use us and be used by Him for His Kingdom.
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